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 Transparent Governance

X.     Citizen's Charter

 A. Handbook

 A. 1st Edition

 B. 2nd Edition

 B. Service Standards 

      B.1. FY 2021

      B.2. FY 2020

      B.3. FY 2019

      B.4. FY 2018

      B.5. FY 2017

 C. Certificate of Compliance

C.1. Improvement on Citizens Charter For CY 2017

C.2. With Frontline Services

C.2.1. FY 2020

C.2.2. FY 2019

C.2.3. FY 2018

B.2.4. FY 2017

 D. Compliance Report

D.1. FY 2020





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