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 Transparent Governance

X.     Citizen's Charter

 A. Handbook

 B. Service Standards 

      B.1. FY 2021

      B.2. FY 2020

      B.3. FY 2019

      B.4. FY 2018

      B.5. FY 2017

 C. Certificate of Compliance

C.1. Improvement on Citizens Charter For CY 2017

C.2. With Frontline Services

C.2.1. FY 2020

C.2.2. FY 2019

C.2.3. FY 2018

B.2.4. FY 2017

 D. Compliance Report

D.1. FY 2020





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