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February 3, 2017 

MMDA Continuously Cleanse Its Ranks of Erring Personnel

In line with its continuing campaign to cleanse its ranks of erring personnel, the Metropolitan Manila Development Authority (MMDA) today called on the public, particularly motorists, to report or file complaints against unscrupulous traffic enforcers.
         MMDA General Manager Tim Orbos said complainants can report these “bad eggs” within the agency via the official social media accounts such as on Facebook, and the website,mmda.gov.ph where the complaint portal I Will Act is hosted.
        The complaint portal is in collaboration with member-agencies of the Inter-Agency on Traffic (i-ACT), which is composed of MMDA, Department of Transportation, Land Transportation Office, Land Transportation Franchising and Regulatory Office, and the 17 Metro Manila local government units.
       “We call on the public to stay vigilant and we encourage them to report abuses by our personnel via the multiple line of reporting system like FB and Viber (Netizen’s Watch) and Twitter,” Orbos said.
          The MMDA official said that these complaints will be reviewed and investigated on by an internal group.
       “We urge complainants to include valid support/evidence for the authority to promptly act on the complaint. As part of due process we need to have reasonable justification to impose preventive suspension and/or penalties. A mere complaint, without a slightest of proof cannot be given due course. We urge the public to assist us by supporting their complaint with supporting materials,” he said.
          Aside from MMDA traffic enforcers, Orbos said the agency also welcomes complaints on other services rendered by office personnel.
         “We like to reiterate that the MMDA leadership will not tolerate any form of abuse and illicit activities, such as receiving payola or extortion, of our personnel,” he said.
        To date, based on the data from the agency’s Legal and Legislative Affairs Staff, there have been a total of 681 MMDA personnel with administrative cases.
          Of the figure, 129 were dismissed from the service after undergoing investigation and due process while 134 were formally charged.
            A total of 91 personnel were preventively suspended for various cases while 257 were reprimanded.

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