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December 2, 2016 

i-ACT Launches “I WILL ACT” Reporting System Portal

The Inter-Agency Council on Traffic (i-ACT) today launched an online portal where motorists can report various concerns ranging from traffic violations including illegally parked vehicles and garbage-laden waterways, overloaded public utility vehicles to extortion of traffic enforcers.

During the launching at the Metropolitan Manila Development Authority (MMDA) main office in Makati City, MMDA General Manager Tim Orbos said the public can fill out a complaint form with the accompanying photos or videos on the “I WILL ACT” portal when they visit the agency’s official website, mmda.gov.ph.

"I WILL ACT" is a play of words from the initials i-ACT which was coined by Chief Supt. Tony Gardiola of the Highway Patrol Group, one of the members of i-ACT to include Department of Transportation (DOTr), MMDA, Land Transportation Franchising and Regulatory Board, Land Transportation Office, and the Metro Manila Council, composed of the 17 Metro Manila mayors.

Orbos said the form will then be forwarded to the concerned unit of the MMDA or to the concerned government agency.

He pointed out that MMDA has only about 3,000 traffic enforcers to man and direct traffic in around 1,000 road intersections all over Metro Manila.

“You could see our predicament. It’s almost impossible to manage traffic with the present numbers. So our objective here is to empower the public and get the help of the private sector with this project,” the MMDA official said.

The project, Orbos added, is a “venue for our citizens to be part of the solution,” empowering the public affected by these problems.

After verifying the complaint received by i-ACT via “I WILL ACT” portal, Orbos said that the reportee or the complainant will get the notification on the status or the action taken by the concerned government agency or unit within a week.

He said that i-ACT is merely expanding the avenue for the public to report some of their concerns since laws and regulations.

“Laws are now in place for these things, all we have to do is to act on them,” Orbos said.

i-ACT spokesperson Cherrie Mercado said the project “ is a call for motorists and people out in the streets” to observe discipline and obey traffic rules.

“We are doing this for our part as well as for our citizens to do their part in solving the problems on our roads,” Mercado said, adding that the project is also partly for data-gathering purposes which can be used to formulate plans to solve the particular concerns.

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